Review Guidelines

When writing your review, please consider the below guidelines:

  • • Concentrate on the product and your experience with Charlotte Flowers.
  • • Provide details about likes and dislikes about product.
  • • Please keep your comments to 300 words or less.
  • • All reviews and comments are subject to the terms in our Terms & Conditions.
  • • For specific issues or questions please contact Customer Service Team.

Charlotte Flowers reserves the right to NOT post your review if it contains any for the following:

  • • False or misleading information.
  • • Obscenities, discriminatory language or other language not suitable for public.
  • • Spam, any personal contact information or references to other products or websites.
  • • Critical or malicious comments on other reviews or authors of reviews.

Terms & Conditions:

By submitting any review or content on Charlotte Flowers.com you represent that:

  • • You are are the sole author and owner.
  • • You are at least 18 years old
  • • All content that submitted to Charlotte Flowers may be used at Charlotte Flowers’s sole discretion. Charlotte Flowers’s reserves the right to change, abbreviate or remove any content on Charlotte Flowers’s website. Charlotte Flowers does not guarantee that you will have any recourse through Charlotte Flowers to edit or delete any content you have submitted. Ratings and written comments are generally posted within 3 to 5 business days. However, Charlotte Flowers reserves the right to remove or to refuse to post any submission for any reason.
  • • By submitting your email address in connection with your rating and review, you agree that Charlotte Flowers and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.
  • • For any content that you submit, you grant Charlotte Flowers a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout.

Contact Us

Our customer service representatives are available by telephone:

800.379.4065
Monday-Friday: 5:00 AM - 7:00 PM Pacific Standard Time
Saturday: 6:00 AM - 3:30 PM Pacific Standard Time
Sunday: 8:00 AM - 1:00 PM Pacific Standard Time

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